Level

For owner-operators

Get off the kitchen table.

You built the company closing your own leads. Now they come in faster than you can run them, and the ones you can’t get to go to the next contractor. Level headhunts in-home reps who already sell in your trade, so you can start handing leads off and grow.

Owner-operator working on a laptop in the cab of his truck between appointments

Before you hire

What the first rep after you is really like.

Most owners picture a copy of themselves. Expect something else.

01

Lead flow says you're ready.

If good leads go cold because you're booked, a seller pays for themselves fast.

$20,713 a week

What 10 leads you can't run are worth at the average close rate and a $7,700 ticket. Run your numbers below.

02

Expect weeks, not months.

A proven closer already knows the trade. They still need to learn your leads, pricing and town.

Weeks

Time for a proven closer to run your leads

03

Hire someone who closes like you.

We find reps who've already closed your kind of leads in your trade, and check their close rate against their history before you meet them.

37–41%

Our reps' close rate on HVAC marketed leads, against a 25–35% benchmark

04

Good reps interview you, too.

Have straight answers on leads, commission and why the last rep left.

+7.4–11.3%

How far top reps close above their company's median (Siro)

The hand-off

Hand off leads in stages, not all at once.

This part is yours to run. It costs little and decides whether the hire sticks.

  1. Step 1

    Before day one

    Write down how you sell.

    How you open, measure, present options and handle the price talk. If it only lives in your head, nobody can copy it.

  2. Step 2

    Week 1

    Ride together before they ride alone.

    Have the new rep sit in on your appointments, then run a few while you watch. The cheapest training you'll ever buy.

  3. Step 3

    First leads

    Hand off one lead type first.

    Marketed leads, rehash or a far territory. Keep the referrals and tech turnovers until their numbers say they're ready.

  4. Step 4

    Pay plan

    Pay for the ramp.

    Commission-only first hires tend to push underpriced deals. A draw or training wage usually costs less than a book of cheap jobs.

  5. Step 5

    From month one

    Watch cancels, not just closes.

    A rep who closes high and cancels high is costing you. Track close rate and cancel rate side by side.

Where Level comes in

We find the closer. You decide.

You tell us the trade, the territory, the leads and what you pay. We do the search and the checking.

  • We headhunt top reps who already sell in your trade, starting with people who've run leads like yours.
  • Before you meet anyone, we check their close-rate history, their pay history from commission statements or W-2s, and their references.
  • You interview, run your own ride-along and make the call. The rep is hired by your company, on your pay plan.
  • You pay only when you hire.
  • If the rep doesn’t perform in their first 60 days, we find you a replacement at no extra cost.

What one good rep brings in, by trade

Benchmark close rate, average ticket and yearly sales for one rep.

TradeClose rate: benchmark → our repsAvg ticketSales per rep / year
BenchmarkOur reps
HVACMarketed leads
25-35% → 37–41%

$7,700

$1.5M+

target

PlumbingMarketed leads
30-45% → 45–49%

~$8,000

$1.4M+

expected

ElectricalGenerator leads
30%+ → 37–41%

$8K-16K

$1M+

target

Windows and doorsIn-home
29.1% → 37–40%

$7,538

$1.2M+

expected

Kitchen and bathIn-home
27.8% → 35–39%

$15,000

$2M+

expected

RoofingIn-home
20.0% → 27–31%

$17,631

$1.8M+

target

Basements and foundationsInspections
17.9% → 25–29%

$13,640

$1.2M+

expected

Average across home improvement26.9%

Close rates: Siro 2026, ServiceTitan, Contractor Magazine, one generator dealer. Target = published by ServiceTitan, Mister Sparky or a roofing posting. Expected = close rate × ticket × 10 appointments a week × 48 weeks. Our reps: verified close-rate history of reps Level has placed.

What one good rep brings in, by trade

Benchmark close rate, average ticket and yearly sales for one rep.

BenchmarkOur reps
HVAC· Marketed leads

25-35% → 37–41% our reps

Ticket $7,700· Sales per rep $1.5M+ (target)

Plumbing· Marketed leads

30-45% → 45–49% our reps

Ticket ~$8,000· Sales per rep $1.4M+ (expected)

Electrical· Generator leads

30%+ → 37–41% our reps

Ticket $8K-16K· Sales per rep $1M+ (target)

Windows and doors· In-home

29.1% → 37–40% our reps

Ticket $7,538· Sales per rep $1.2M+ (expected)

Kitchen and bath· In-home

27.8% → 35–39% our reps

Ticket $15,000· Sales per rep $2M+ (expected)

Roofing· In-home

20.0% → 27–31% our reps

Ticket $17,631· Sales per rep $1.8M+ (target)

Basements and foundations· Inspections

17.9% → 25–29% our reps

Ticket $13,640· Sales per rep $1.2M+ (expected)

Average across home improvement26.9%

Close rates: Siro 2026, ServiceTitan, Contractor Magazine, one generator dealer. Target = published by ServiceTitan, Mister Sparky or a roofing posting. Expected = close rate × ticket × 10 appointments a week × 48 weeks. Our reps: verified close-rate history of reps Level has placed.

Straight answers

The usual objections, answered.

“Nobody sells like me.”

True on day one, and that’s fine. You don’t need a copy of you. You need someone with a checked record of closing in a home, who’ll learn your way of running a visit. Ride together until you trust it.

“Recruiters cost too much.”

You pay a one-time placement fee only when you hire, and we share it on the first call, before any work starts. Hold it against the calculator above: what a month of unrun leads costs you.

“Every rep I've hired interviewed better than they sold.”

Salespeople interview well. It’s the job. That’s why we check the record, not the pitch: close-rate history, pay history and references, before you meet anyone.

“I can't carry someone for months.”

Start them on the leads you’re losing anyway. A sale from a lead that would have gone cold is new money, even in the ramp. A rep who already sells in your trade also skips product training.

“What if they quit after a month?”

If a rep you hire through Level doesn’t perform and is let go within 60 days, we find you a replacement at no extra cost. How the guarantee works →

“A pushy rep will wreck my reviews.”

Agreed, and a close rate alone won’t tell you who’s pushy. In the interview, ask what they do when a homeowner wants to think about it. After the hire, track cancels from the first month.

What waiting costs

Price the leads you can’t get to.

Put in the leads you turn away or run late each week and what a sold job is worth to you. Hold the gross profit number against any hiring cost.

Your numbers

Example values

Revenue walking out the door

$20,713/ week

Over 8 weeks

$165,704

2.7 jobs a week

Gross profit lost

$66,282

at a 40% margin

leads × close rate × ticket = weekly revenue

Example only. 26.9% is the national in-home close rate (Siro, Apr-Aug 2026). $7,700 is a typical target HVAC replacement ticket. Margin is an assumption. Put in your own numbers.

Results

Owners, in their own words.

We've made 1,000+ placements for home service companies. Here are a few of them.

HVAC company owner with arms crossed in front of his service vansHVAC

18 days

brief to hire

160

leads in 90 days

“Our new advisor was running leads in his second week.”
Owner, family-owned HVAC companyDallas-Fort Worth, TX
Roofing company owner in front of a house with a ladder against the roofRoofing

23 days

brief to hire

#1

rep by month six

“She was our top seller by month six.”
General manager, retail roofing companyTampa, FL
Bath remodeling company owner in a finished bathroomBath remodeling

16 days

brief to hire

2x

weekly appointments

“We stopped turning away appointments.”
Owner, bath remodeling companyColumbus, OH
Owner shaking hands with a new sales rep in front of the company vans

The window

Starts on the rep's first day and runs for 60 days.

Our guarantee

The 60-Day Replacement Guarantee

If the hire doesn't work out, we find you another rep. No second fee.

What it covers
Reps let go for performance.
What you get
One free replacement search.
What it doesn't cover
Reps who leave for other reasons.

FAQ

Hiring your first rep: questions owners ask.

  • When should I hire my first salesperson?

    When leads sit unworked or follow-up slips because you can’t get to it. In HVAC, a Contracting Business column puts the point at about 6+ techs, 2 install crews, 1,000 agreements. In roofing and remodeling, watch lead flow more than headcount.

  • Should my first rep be W-2 or 1099?

    It changes how much say you have over their day, so ask your accountant before you write the offer. For a data point from roofing, 93% of sales leaders in Leap’s 2024 survey had moved reps from 1099 to W-2.

  • Will the rep sell my way?

    Not on day one. We headhunt reps who already sell in your trade, with a close rate, pay history and references we've checked. Your process is yours to teach: write it down, ride together, then hand off leads in stages.

  • Can I hire a rep for one territory or one lead type?

    Yes. Starting a new rep on marketed leads, rehash or a far territory, while you keep the referrals, is a sensible way to hand off. Tell us which seat you're filling and what leads come with it.

  • Do you run ride-alongs or role-plays with candidates?

    We check close-rate history, pay history and references before you meet anyone. Seeing them sell is your step: run your own ride-along or role-play before you make an offer. Nothing else tells you as much.

  • Is there anything to pay before I hire?

    No. You pay a one-time placement fee only when you hire, and we share it on the first call, before any work starts.

  • How soon could someone be running my leads?

    We aim to get your first candidate to you within 7 days of getting your job description, and a typical hire takes 21 days. It varies with your trade, your market and the pay plan you can offer. After the hire, plan for a ramp of months, not weeks.

Hand off the leads you can’t run.

Tell us your trade, your territory and the leads you’d give a new rep. We’ll find closers who’ve sold that way and check their numbers before you meet them.

How it worksGet reps